Quote:
Originally Posted by Silly Moustache
The heartache, time, travel to/from the dealers, attempted repairs and referrals to other luthiers not to mention the financial loss (£2-3kish?) and total lack of help from H&D leaves a bitter scar.
I appreciate that some may have better experiences, but I would never consider touching one again.
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A 'total' lack of help from H&D? I find that quite shocking. I've been close to them over a period of many years and have never heard of them treating a customer that way. I'm not doubting your story, but it does come as quite a shock to me.