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Old 10-10-2019, 10:09 AM
Cuki79 Cuki79 is offline
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Join Date: Feb 2012
Location: France
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Quote:
Originally Posted by RockerDuck View Post
The battery drain problem was fixed last year. I had one that did it and Bose sent me a brand new S1. Customer service is above a beyond good.
On the Bose forum, I asked people who experienced this problem to give the year of manufacture of their unit (8th digit of the serial number)

A guy named Yendor answered
Quote:
Two units here. Both show the discharge issue. 2019, and 2018. The 2018 unit also won't show a completed charge at the flashing blue light on the unit until it's disconnected, turned on, shut off, back on charge and then it will stop flashing.
Here is what ST (community manager) posted subsequently:
Quote:
Hi Cuki79, DavidE2, Yendor and everyone else

Thanks for the effort to help. We'd like to save people the time and trouble doing this unnecessarily.

Knowing the date of manufacture isn't useful for identifying S1 Pro units with the issue.

ST
They might have a batch of bad components that were mixed with good ones... therefore the randomness.

Again I am not bashing Bose, but it is one of the main reason I was waiting. Was your Bose S1 replaced in Europe or the US?
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