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Old 08-11-2022, 01:48 PM
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KevinH KevinH is offline
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Join Date: Jul 2019
Location: Tacoma, WA
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Quote:
Originally Posted by SpruceTop View Post
Kevin, I'm puzzled as to why Journey hasn't corrected this problem. It seems like a different-sized nut and the usage of adhesive would have been indicated a fairly long time ago. Have you asked Journey about this matter? Thanks.
Me too. It's an obvious thing to catch in an inspection. But then I'd think the transducer locations would have been really obvious too. I did send them an email through their website not long after I got #1, and mentioned the gap at the nut and that I planned on returning it. I expected they'd say something like - "Yeah that shouldn't happen. We'll look into it." But I never heard a word back.

Maybe there's a better way to contact them. If anyone has had luck conversing with Journey I'd appreciate it if you'd let me know.
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