Quote:
Originally Posted by trijetal
I have a CA GXi guitar that has a buzz in the saddle when playing an open G string. I sent it to the factory for repair per their request. They had it 18 working days and sent it back without repairing the problem. I called customer service and they finally called back 4 or 5 days later. They had me send it back again 3 weeks ago. I have called CS several times for an up date and they always tell me they will get back to me, but never do. So I have been without my guitar since the 4th of Jan.
I like the guitar, but Peavy customer service is worthless. I will never buy another Peavy product because of this. Warning: If you plan to buy one of their guitars keep this in mind when you purchase it, and hope you never have to have it worked on by them.
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I would suggest getting your dealer involved in this, they can move things along for you. Can I ask where you bought the guitar?