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#46
02-18-2015, 06:11 PM
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Not sure about the DM ownership of Ultrasound. I emailed them about when the AG30M was going to be available and they replied shortly after NAMM last month. Was Ultrasound at NAMM this year? Ultrasound facebook page has nothing about NAMM this year.
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Larrivee SD-40R 
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#47
02-18-2015, 06:23 PM
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I wouldn't expect anything until summer
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Taylor GS6
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#48
03-02-2015, 03:22 PM
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Musicians Friend says the AG-15M (also inexplicably hard to buy anywhere) is expected to ship in late June.
Geez, what is it with Ultrasound? How hard can it be to get product into the hands of people who are eager to buy them? Honestly, how do they expect to stay in business? And the AG-30M was first announced more than A YEAR AGO and still hasn't seen the light of day, so I don't understand this business about "announcing at NAMM this year and shipping soon afterward". Right.
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#49
03-02-2015, 08:01 PM
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I purchased an Ultrasound AG50DS2 new in 2004 from Dave at Guitar Adoptions (Now Dave's Woodstock Music) I have absolutely loved it. Greg Farres of Ultrasound was absolutely the best with customer service any time I called. Later that year I also purchased a DI Plus. Best DI Box I have ever used. Works like new even today (11 years after I bought it). I use both my amp and DI Box constantly. For 11 years I have used nothing but Ultrasound and never thought of anything else.
Recently I had the circuit board go out on my amp. I get sound through the DI out to the board but the speakers distort and fade in and out. This happened once before in 2008 (I think). I spoke with Greg Farres at Ultrasound and he had me ship them the amp. They repaired it and shipped it back at no cost. With this recent problem, I called Ultrasound (who apparently have since moved from Iowa to Arizona) and was told that they no longer do customer service or repairs. I also recently spoke with Dave at Woodstock Music, and he said he doesn't carry Ultrasound any more since Dean Markley bought them. Something else interesting to me, John from Shoreline posted on this thread last September (2014) that he was an Ultrasound Dealer but I just went to his site and nothing from Ultrasound. I guess he got tired of them as well. That's enough for me, I'll hopefully get the amp repaired and keep using it but I'm done with Ultrasound. A once great company now no longer. If I can't get it repaired I'm looking into the Fishman LBX600.
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I have a photographic memory...but I'm out of film. Nelson 2002 514ce 2003 414ce Ltd 2014 150e 2010 Fender Strat 2017 Les Paul Custom
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#50
03-03-2015, 05:36 PM
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Quote:
I'm giving them one last chance, and I realize it's a longshot. I ordered an AG-15M from Amazon because they won't charge me until it ships. I'm willing to wait a few months (Musicians Friend estimates late June), but if it's much more than that I'll cancel the order and find something else.
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#51
03-03-2015, 10:14 PM
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Quote:
Plus, even though you don't have to pay until it ships, you'd likely be SOL if you get a defective amp.
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#52
03-04-2015, 03:58 PM
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Quote:
But after that period runs out, you're correct. Fortunately, I have between now and June to decide how lucky I'm feeling and if I want to take a gamble on a company that (lately) has been acting dodgy. And incidentally, the Ultrasound/DM no repair policy is the reason I decided to not wait for the AG30M to come out. At least the AG15M has been out for a while, but given Ultrasound's/DM's recent troubles I wouldn't feel comfortable buying a brand new model from them.
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