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#1
10-18-2017, 10:22 PM
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Anyone else get a guitar hung up at U.S. customs?
I bought an acoustic guitar from a shop in Switzerland. I went into this deal knowing I wasn't going to see this guitar for a while. It's been a while plus a few. It seems to be hung up at customs in New Jersey now for nearly a week. Is this normal? Should I be worried? It's got rosewood of course and the seller, a guitar store in that country, says they obtained a CITES permit before shipping.
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#3
10-19-2017, 01:56 AM
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US customs go at their own pace. I ship worldwide from the UK, and the vast majority of my US orders arrive within a week. However, I have had a few that get held up in customs - the worst was over three weeks! No rosewood or other complications - it just sometimes takes a while...
Cheers, David
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Wolfram Perfecting the interface between you and your guitar.
wolframslides.com Endorsed by Martin Simpson and Tony McManus.
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#4
10-19-2017, 05:30 AM
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Customs
I work for a company with factories in The Netherlands and Germany. Customs always adds a few days for commercial shippers, who almost always have the paperwork in order.
Small personal shipments seem to get less priority and take longer. I wouldn't worry. It's just a beauracracy taking its sweet time. 
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#5
10-19-2017, 05:32 AM
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A few years back when I was in London I bought a Royal Doulton figurine for my wife and shipped it back. It was in customs for six weeks!
 Last year I ordered another one from a store in the Midlands and had it in a week. Bob
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"It is said, 'Go not to the elves for counsel for they will say both no and yes.' " Frodo Baggins to Gildor Inglorion, The Fellowship of the Ring THE MUSICIAN'S ROOM (my website)
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#6
10-19-2017, 07:04 AM
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It's entirely normal. We import lots of guitars from international builders. Even with all our paperwork done exactly right, they can slide right through Customs and Fish & Wildlife in under 24 hours, or take 3 weeks.
I will say, however, that the last Ag Supervisor I spoke to said the CITES rules have left them absolutely swamped, with no increase in manpower. Even in Memphis—the Fedex hub, with all the relevant government offices sitting adjacent to the Fedex facility—there are only a handful of people tasked with inspecting many thousands of packages. If it goes on too long, it might be worth a call to the carrier, who should have a record of any potential missing paperwork. I'm not totally sure what the requirements are for private importers, but our guitars have to have 1) Lacey paperwork, 2) CITES paperwork (if there's rosewood), 3) Our F&W import permit, 4) Our APHIS protected plant permit.
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Shoreline Music • The world's oldest online music store • 2015, 2016, 2018 NAMM Finalist / Best Online Store • AGF-only discounts • Free Shipping + Free Returns • Shoreline Rewards • Videos • Guitars from Taylor | Mcilroy | Larrivee • Stage gear from K&K | Fire-Eye https://cdn.shopify.com/s/files/1/07...s/namm_x_6.jpg
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#8
10-19-2017, 11:08 AM
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I shipped a banjo to Japan that was held up for 6 weeks by Japanese customs. I suppose they were trying to figure out whether or not they wanted any more banjos in the country.
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Martin 000-17SM Supro 2030 Hampton Taylor 562ce 12 X 12 Taylor GS Mini-e Spruce/Rosewood Waterloo WL-S Wechter TO-8418 Cordoba 24T tenor ukulele Kanile'a Islander MST-4 tenor ukulele Kiwaya KTC-1 concert ukulele Kolohe concert ukulele Mainland Mahogany soprano ukulele Ohana SK-28 soprano ukulele Brüko No. 6 soprano ukulele
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#9
10-19-2017, 11:12 AM
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Just be glad that they're not Cuban cigars...
You'll get your guitar eventually!
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2017 Taylor T5z Classic 2016 Taylor 812ceN 2016 Taylor K62ce 12 String 12 Fret LTD Koa S.E. 2015 Taylor 914ce First Edition 2014 Taylor 812ce 12 fret First Edition 2014 Taylor 324ce FLTD Koa 2009 Taylor 954ce 12 string 1966 Gretsch Country Gentleman
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#10
10-19-2017, 02:50 PM
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Quote:
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Current: Lowden F35, Sitka / Cocobolo. Maestro Victoria, Sitka / EIR. Maestro Singa, Adirondak / EIR. Maestro Singa, Sinker Redwood / Wenge (incoming) Gone but not forgotten: Martins, Gibsons, Taylors, sundry others.
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#11
10-19-2017, 03:41 PM
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Yes. A custom coming in internationally after a 15 month wait for the completion of the build got hung up in customs for a week. It was the winter season. When I got the guitar I opened the case the day following arrival. The finish was completely checked on the soundboard. After much ado seeking resolution over another 3 months of dead-ends I gave the guitar away to a needy kid ending a frustrating experience on a positive note.
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#12
10-20-2017, 03:52 AM
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My Probett Rocket III was shipped from the UK April 27th. It made it to the US the next day but didn’t clear Customs until June 2nd. There are three separate agencies that have to sign off on guitars. This was a new guitar with all CITES and import/export documents in order.
__________________
Bill Guitars: 1910's Larson/Stetson 1 size guitar 1920 Martin 1-28 1987 Martin Schoenberg Soloist 2006 Froggy Bottom H-12 Deluxe 2016 Froggy Bottom L Deluxe 2021 Blazer and Henkes 000-18 H 2015 Rainsong P12 2017 Probett Rocket III 2006 Sadowsky Semi Hollow 1993 Fender Stratocaster Bass: 1993 Sadowsky NYC 5 String Mandolin: Weber Bitterroot
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#13
10-20-2017, 04:42 AM
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I'm about to get a guitar from Canada (to the US). Will that be any easier than importing a guitar from overseas?
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#14
10-20-2017, 07:00 AM
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Quote:
__________________
Martin 000-17SM Supro 2030 Hampton Taylor 562ce 12 X 12 Taylor GS Mini-e Spruce/Rosewood Waterloo WL-S Wechter TO-8418 Cordoba 24T tenor ukulele Kanile'a Islander MST-4 tenor ukulele Kiwaya KTC-1 concert ukulele Kolohe concert ukulele Mainland Mahogany soprano ukulele Ohana SK-28 soprano ukulele Brüko No. 6 soprano ukulele
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#15
10-21-2017, 05:58 AM
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Quote:
__________________
Bill Guitars: 1910's Larson/Stetson 1 size guitar 1920 Martin 1-28 1987 Martin Schoenberg Soloist 2006 Froggy Bottom H-12 Deluxe 2016 Froggy Bottom L Deluxe 2021 Blazer and Henkes 000-18 H 2015 Rainsong P12 2017 Probett Rocket III 2006 Sadowsky Semi Hollow 1993 Fender Stratocaster Bass: 1993 Sadowsky NYC 5 String Mandolin: Weber Bitterroot
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