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Old 08-08-2010, 09:56 AM
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Brent Hutto Brent Hutto is offline
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I'll bet you a nickel if you called Martin's customer support and asked that question they'd tell you there's no such thing as a factory setup being good or bad on Martin guitars. Their position is that their dealers are responsible for delivering a guitar that is properly set up for the customer's satisfaction. So maybe you should say "Why are the guitars at the Martin dealers I've visited so poor?".

If you were building a guitar to send to a third party (dealer) to be set up individuallly for each buyer, it would make sense to leave action, nut slots, everything set pretty high. Lowered those things is trivial for a qualified technician and it beat the heck out of having to make a new nut and/or saddle because the guitar came with one that's too low.
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