Virtuoso sorry you had a bad experience at Long & Mcquaid Vancouver. It's probably unfair to judge them all by the 1 store however. They are a national Canadian chain and as such they seem to differ by location. The stores in Alberta are pretty good especially the one in Calgary. I've purchased a number of things from them over the decades includung a Baby. Larry is especially helpful & knowledgeable. They usually carry a large stock of many brands.
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