Quote:
Originally Posted by petelor
Was going to be my suggestion as well.. great guys to deal with..
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Wish I could agree but my experience was less satisfactory
. The handle on my almost new Ameritage case was tearing at the buckles so I contacted them to ask for a replacement. They said they would not honor this as a warranty claim as I had not filled in my warranty card. That is not a legal excuse in Australia but maybe it is in the USA.
So I had a new handle installed at a local luggage repair shop here in Oz and am very happy with it. Importantly, these guys replaced the original “D” shaped buckles with rectangular buckles, and I am sure that the new buckles place less stress on the edges of the handle, which is where the original handle was tearing.