All of the above but what was critical for me was trying to play the shape up the neck.
If your friend can do it up the neck then the guitar setup definitely needs to be checked.
Mine was that way, I took mine in, they worked on the nut, I could immediately do the F chord without any strain when I got it back. I still can't switch to the F chord quickly/easily without looking down but I haven't really been practicing it anyway. But it's easy to get it to work now. It was a huge difference once the setup had been adjusted well. My guitar is vastly easier to play in general now.
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