Quote:
Originally Posted by canehorn
Not sure I understand FedEx rationale for the policy that turns off tracking the second they miss the projected delivery time. You can see the truck in the neighborhood but it disappears as soon as the expected delivery time passes. Seems a misguided attempt to avoid accountability but since time of delivery is not a commitment, it’s downright stupid. Not drivers or handlers fault, ivory tower wonk decision.
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They don’t want angry customers who just missed a package because they were in the john chasing down their drivers.