Quote:
Originally Posted by colins
Wish I could agree but my experience was less satisfactory  . The handle on my almost new Ameritage case was tearing at the buckles so I contacted them to ask for a replacement. They said they would not honor this as a warranty claim as I had not filled in my warranty card. That is not a legal excuse in Australia but maybe it is in the USA.
So I had a new handle installed at a local luggage repair shop here in Oz and am very happy with it. Importantly, these guys replaced the original “D” shaped buckles with rectangular buckles, and I am sure that the new buckles place less stress on the edges of the handle, which is where the original handle was tearing. |
it is not a legal excuse in the USA either.But who wants to fight with a manufacturer. I just had to register my frigging ameritage case that came with my McPherson guitar because I heard they are ball busters if you dont register the case.. The case comes with a humidification system. LOL