I have many Ryobi One+ tools:
- large screwdriver
- small screwdriver
- circular saw
- chain saw
- cut off saw
- impact driver
- flashlight
- flashlight
- another flashlight
- flood light
- air pump
- vacuum cleaner
- charger
- fast charger
- battery
- spare battery
- spare battery
- extended battery
Ryobi had a design/manufacturing defect leading to a safety recall. They took my working charger away and replaced it with a new/different one. That one broke. I called them and they saiud "sorry that replacement unit only has a 90 day warranty"
OK, their argument is that they replaced my out-of-warranty unit with one with another 90 days of warranty and the old one might have failed by now anyway.
My argument is that I'm an excellent repeat customer and gave them lots of revenue. I had a working charger. They replaced it because of their own mistake. Now I don't have a working charger.
The person I talked to had zero interest in helping me, even though I was very courteous to her.
This is crappy customer service and makes me highly argue against ever recommending their company or products ever.